We like it here quite a bit. Happy to be on a bus route and have laundry nearby.

This is my first time renting in 10 years. I quickly realized that rent in Ithaca has more than doubled since I had my last apartment here. But The Overlook rents based on income and since my only income is social security, that's really helpful. Jamie also went above and beyond to help me with the moving process. That even included her knowledge of other properties. She sat down with me and went over the pros and cons of everywhere. And at no point did she mention anything negative about her competitors. I found her honesty very reassuring. It really seemed like she was putting my best interest over everything. At one point we had an issue because the person whose apartment I was getting decided (but then changed their mind again) they weren't going to move. Jamie spent quite a while trying to help me find an apartment with her competitors before the former tenant decided to leave. My apartment is much nicer than almost all of the other places I looked. It's unfortunate what landlords get away with in terms of quality/price just because of the colleges. Before I found the overlook, I looked at many overpriced, dirty, small apartments. Between the bus system and carshare, it's very convenient for me to get downtown and do all my shopping.

We've lived at the overlook since 2007 and seen the entire staff replaced several times over. And is was good to see them go because they were pretty awful. In March or April 2011 a whole new staff came in once again. But they're not like the others. They really seem to care. They're pleasant, they answer the phone, and happy to help when asked. Before these guys, we were thinking about leaving. But we're definitely giong to stay now. I mean, our neighbors still suck, but that's unavoidable in an apartment complex living situation. When 8 families live in one building you're gonna hear eachother. If we could find a house to rent for this price, we'd leave. Anyone would. But $449 for a 2 bedroom apartment in this town is a steal.

In general I like it here. Clean well kept property. Neighbors are friendly enough.

Good Nice Apartments, Great view, Great Location.